Privacy Policy

This privacy policy outlines how AFBE may use and protect your information. AFBE is committed to protecting the privacy of all visitors to this website. In May 2018 and to comply with the new GDPR regulations our full data privacy policy notice can be viewed here. By visiting and contacting us via the contact form on this Website, you agree and where required you consent to the collection, use and transfer of your information as set out in this policy.

1. Customer Profile

When you visit the AFBE-UK Website, you may be asked to provide information about yourself including your name and contact details. We may also collect information about your usage of the website and information about you from the messages you post to the Website and the e-mails or letters you send to us. We may also collect additional information such as your Internet Protocol (IP) address and your browser type.

2. Use of the information collected
  • We may use your information to contact you for feedback on the quality of service provided or to notify you about important changes or developments to the Website or our services.
  • Your information will enable us to provide you with access to the relevant parts of the Website and to supply the services you have requested. It will also enable us to bill you and to contact you where necessary concerning our services. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business and for any other statistical or analytical purpose.
  • Where you have indicated accordingly, you agree that we may use your information to let you know about our other products and services that may be of interest to you including services that may be the subject of direct marketing and we may contact you to do so by post, telephone, mobile messaging (e.g. SMS, MMS etc) as well as by e-mail.
  • We will not share your personal details with external with third parties except where you have indicated accordingly. However we may send you information on our other company events and services to let you know about goods and services which may be of interest to you (by post, telephone, mobile messaging (e.g. SMS, MMS etc) and/or e-mail) and to help us analyse the information we collect so that we can administer, support, improve and develop our business and services to you.
  • If you do not want us to use your data in this way or change your mind about being contacted in the future, please let us know by using the contact details set out in section 8 below.
  • Please note that by submitting comments and feedback regarding the Website and the services, you consent to us to use such comments and feedback on the Website and in any marketing or advertising materials. We will only identify you for this purpose by your first name and the city in which you reside.
3. Information Disclosure
  • We will adhere to the UK?s Data protection policy and the EU GDPR regulations. The information you provide to us will be transferred to and stored on our servers in the UK and may be accessed by only our staff who act for us for the purposes set out in this policy or for other purposes notified to you from time to time in this policy. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
  • If we enter into a joint venture with, purchases or are sold to or merged with another business entity, your information may be disclosed or transferred to our partners.
  • We may use the information that you provide to us if we are under a duty to disclose or share your information in order to comply with (and/or where we believe we are under a duty to comply with) any legal obligation; or in order to enforce our Website Terms and any other agreement; or to protect the rights of AFBE-UK. This includes exchanging information with other other organisations for the purposes of fraud protection and prevention.
4. Third-Party Payment Processor

Payments made on the website will be encrypted and processed by our third-party credit card processor - Stripe. Such transactions will be governed by Stripe's privacy policy which is available at
We do not store your credit or debit card details.

5. Data retention and Internet Security
  • The transmission of information via the internet is not completely secure. Although we will take steps to protect your information, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
  • We will ensure that we protect your information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. We will keep your information for a reasonable period or as long as the law requires.
  • Where you have chosen a password which allows you to access certain parts of the Website, you are responsible for keeping this password confidential. We advise you not to share your password with anyone.
  • Cookies are small amounts of information which we store on your computer. Unless you have told us you object, our system may issue cookies to your computer when you use the Website (whether you are a registered or non-registered user). Cookies make it easier for you to log on to and use the Website during future visits. Cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers. However by activating a setting on your browser you may choose to refuse the setting of cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site. Please note that our advertisers may also use cookies, over which we have no control. We only keep cookies for the duration of your visit to our website, except where you save your login name as referred to above.
6. Access to your profile information

You have the right to see the information we hold about you ("Access Request") and to ask us to make any changes to ensure that it is accurate and up to date. If you wish to do this, please contact us using the contact details set out in section 8 below.

7. Changes to this Policy

Any changes to our Privacy Policy will be posted to the Website and, where appropriate, through e-mail notification.

8. Contacting AFBE

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to [email protected].